Corporate Wellness FAQ
Welcome to Raden Wellness at your office! At Raden, we keep corporate employees healthy.
NOTE: The corporate wellness portal is different than our clinic patient portal. Please use the following link to log in: https://radencorporatewellness.md-hq.com/
Please find a list of frequently asked questions below.
Post-Event Frequently Asked Questions
How can I log into my account?
The corporate wellness portal is different than our clinic patient portal. Please use the following link to log in: https://radencorporatewellness.md-hq.com/
How can I obtain a Digital Proof of Vaccination?
- Access the Portal: Visit the state proof of vaccination portal https://idphportal.illinois.gov/s/
- Log In or Register: If you have previously created an account during the previous vaccination events, please log in using your credentials. If not, you will need to create an account by providing information.
- Verify Your Identity: To protect your privacy and the integrity of your vaccination information, the state website will ask for your information as it appears in your Raden Wellness portal that you registered with.
- Retrieve Your Digital Proof: Once your identity is verified, you will be able to access and download your digital SMART Health Card proof of vaccination. Please keep this document in a secure location for your reference.
Frequently Asked Questions
How can I log into my account?
The corporate wellness portal is different than our clinic patient portal. Please use the following link to log in: https://radencorporatewellness.md-hq.com/
Where is my event being held?
All events are typically held on-site at your office or designated location. Please contact your HR representative or on-site events contact to inquire exactly where your event will be held.
I’m not sure how to set my time zone. How can I update?
This must be set up when you originally create your account. If this is not set the system defaults to Central Time. To change to your correct time zone, log in to the patient portal at https://radencorporatewellness.md-hq.com/ and select “My Account” on the right hand side. Here you can change the time zone in the Time Zone drop down.
Do all forms need to be completed prior to my appointment?
Yes. All corresponding forms must be filled out prior to your appointment to avoid delays with the start of your appointment. All forms are found in the “Questionnaire” section on the right hand side of the patient portal
- ALL patients must fill out the “General Consent to Treatment” form.
- For IV Push or Vitamin Boost/IM appointments you must fill out the “Informed Consent and Authorization for Intravenous or Intramuscular Nutrient Injection Therapy”.
- For Covid and/or Flu Vaccine appointments the form “Screening Questionnaire for Seasonal Influenza Vaccine & COVID Immunization”.
How do I schedule an appointment?
- Register (for new patients) or login (for existing patients)
- Login https://radencorporatewellness.md-hq.com/
- Once forms are completed, visit “My Appointments” to schedule your desired treatment.
- Under “Select Provider” use the drop-down menu to select your company/event and service type.
- Choose your desired service
- Select specific treatment depending on what is being offered for your event Vitamin Boost or IV Push [only choose ONE of these services]
- Patients may also select Covid and/or Flu Vaccines with ONE of the Nutrient treatments
How can I cancel or reschedule an appointment?
- Login to your patient portal https://radencorporatewellness.md-hq.com/
- Go to “My Appointments” on the right hand side
- Your upcoming appointments will be listed. You can click “Cancel” at the top right corner.
- If you are looking to reschedule you can first cancel then rebook your appointment in the same “My Appointments” section
How can I reschedule my appointment if my location has already closed its schedule?
- Login to your patient portal https://radencorporatewellness.md-hq.com/
- Go to “Secure Messages”
- Type in desired date and time of new appointment along with which services they are requesting
- Select either Jason or No preference
- Send message
- We will respond with available openings to choose from
Can I reach out to the Raden team directly?
Yes. You can reach out via the Corporate secured patient portal.
- Login to your patient portal https://radencorporatewellness.md-hq.com/
- Go to “Secure Messages”
- Type in desired message being as specific as possible
- Select either Jason or No preference
- Send message
- We will respond within 24-48 hours during normal business hours